12-22-2017 05:45 AM
well, on our cases, the problem went away, i must say its not 100% yet, but far better then in the beginning on initial release!
so , at this moment, i cant help you, only xerox can make a new escalation for you based on your test files
02-08-2018 07:56 AM
Is there a new firmware available?
I had an engineer out to fix our 7855 last week and I mentioned the colour issues we've had with our C8055, he told me that there was a new firmware released that fixed most of the issues. The last one I have is the official one released Oct 2017.
I've checked the download page and the only one available is the Oct 2017.
02-08-2018 07:59 AM
yes, newer are out, they are not public available
here are links :