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Valued Advisor
Posts: 1,682
Registered: ‎10-11-2010

Re: Xerox Altalink C8000 Color Accuracy Issues

well, on our cases, the problem went away, i must say its not 100% yet, but far better then in the beginning on initial release!

 

so , at this moment, i cant help you, only xerox can make a new escalation for you based on your test files

Member
Posts: 11
Registered: ‎08-30-2017

Re: Xerox Altalink C8000 Color Accuracy Issues

Is there a new firmware available?

I had an engineer out to fix our 7855 last week and I mentioned the colour issues we've had with our C8055, he told me that there was a new firmware released that fixed most of the issues. The last one I have is the official one released Oct 2017.

I've checked the download page and the only one available is the Oct 2017.

Thanks

Valued Advisor
Posts: 1,682
Registered: ‎10-11-2010