I installed new printer for customer. We tried to print C5 envelope, but envelope is too crumpled. How to fix that?
Buy an envelope that is meant to go through a printer
Change the orientation in the tray when you load it
Set the stock for a heavier weight
There was no problem with the old printer. The envelope is too width to change orientation. There is no option heavier weight if I choose paper envelope type.
we always print it with the flap open, that sometimes helps