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New Member
Posts: 1
Registered: ‎09-08-2017

cm215b black color faded (copy and print light gray)

Please help with my Fuji Xerox docu print cm215b, the result for the black color copy or print faded, very light gray, even though my ink black full and even I change it to a new genuine cartridge. the print result very light gray and the paper like dusty sandy.

please help how to solve, if need brings to maintenance service where is it in my country Macau?

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Community Manager
Posts: 2,548
Registered: ‎07-21-2010

Re: cm215b black color faded (copy and print light gray)

Hi yipyenyen,

Thank you for using the Support Forum. Please take a look at the solutions for faded images.  If the solutions do not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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