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New Member
Posts: 1
Registered: ‎01-19-2017

exiting non customer mode - Xerox Workcentre 7220

Hi

We need help with settings our Xerox Workcentre 7220 with "Non customer mode". One of printers  We need just need to know how to exit it. Reseting NVM or reseting power of device it without ethernet cable didn´t  solve this, if it could. Please share the information about exiting non customer mode or entering too.

Best Regards

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Analyst Nation Moderator
Posts: 5,319
Registered: ‎11-25-2013

Re: exiting non customer mode - Xerox Workcentre 7220

If a reboot does not initialize the startup wizard you are out of luck.

 

The only way to get out of the non customer mode in that case is to make an NVM change, which is proprietary info that cannot be shared, you would need to be Xerox trained, or have some other means of getting Service manuals.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.