12-20-2012 07:32 PM
My printer wasn't printing very well, so ran the cleaning process, then the advanced cleaning process. In middle of advanced cleaning, I received the error code 08, 035.42:12080. Now my printer will do nothing but say it has that error. What does it mean and how do I fix it? Need to print!
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12-21-2012 12:53 PM
I searched the product knowledge base at http://www.support.xerox.com/support/phaser-8560/support/enus.html and found the following information on the error code you are getting:
I hope this helps.
12-21-2012 01:21 PM
The error you are getting is "The media path motor stalled while moving the cap/wipe UP". I would suggest calling your local service center to schedule a call for a trained technician to look over your machine.
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