Showing results for 
Search instead for 
Do you mean 
Reply
New Member
Posts: 6
Registered: ‎04-13-2017

"Disable User Interface" also disables accounting information

Hi folks,

I have a user who needs to user xeroxprint to print from the command line without causing any print dialog to pop up.  After the xeroxprint command, the job should just be sent to the printer with no further user intervention.  Turning on "Disable User Interface" for this queue in xeroxprtmgr ALMOST takes care of this, but the problem is that we also do print accounting.  Even though the user's user ID has been entered into the print queue configuration, the user ID isn't sent to the printer if we "Disable User Interface", and the printer subsequently rejects the job.

 

Is there a way to fix this, or alternatively is there a way to give xeroxprint a value for the user ID to be given to the printer?

 

Bryan

Community Manager
Posts: 2,561
Registered: ‎07-21-2010

Re: "Disable User Interface" also disables accounting information

Hello Bryan,

 

You do not mention which machine you are using.  If you have not already resolved this issue, we suggest you search our online knowledgebase.

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!