01-11-2018 07:28 AM
i have workcenter 7556
using windows 10 /64 and the driver iam using is the last one downloaded by the printer home page
when i print part of the image is shofted to another place in the same image and this part is of one color i think not the all colors
this problem apears well when i print on both sides of the paper or when i print many pages with no hold time between each other
sometimes when i print only one page and on only one face the image comes fine other times no
this happens with printing full color pages
i tried to make a software reset , updated the printing drivers but no way
Solved! Go to Solution.
01-11-2018 12:25 PM
It's a hardware issue, software won't help. The fuser is not fusing during short runs, meaning either:
1. The paper is heavier than programmed
2. Too much humidity in the room
3. Fuser is going and takes longer to reach full temperature.
01-12-2018 10:33 AM
thanks for your reply but i noticed that when i print on different kind of paper ( hard texture paper ) it works fine, seems like this problem happens when i print on soft paper< and by the way i adjusted the printer to print on extra heavy paper and the paper iam using is 200 gm weight