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New Member
Posts: 2
Registered: ‎01-11-2018
Accepted Solution

shift in printed colors

i have workcenter 7556

using windows 10 /64 and the driver iam using is the last one downloaded by the printer home page 

when i print part of the image is shofted to another place in the same image and this part is of one color i think not the all colors

this problem apears well when i print on both sides of the paper or when i print many pages with no hold time between each other

sometimes when i print only one page and on only one face the image comes fine other times no

this happens with printing full color pages 

i tried to make a software reset , updated the printing drivers but no way 

please advise

thanks00000001s.jpg

Analyst Nation Moderator
Posts: 5,461
Registered: ‎11-25-2013

Re: shift in printed colors

It's a hardware issue, software won't help. The fuser is not fusing during short runs, meaning either:

1. The paper is heavier than programmed

2. Too much humidity in the room

3. Fuser is going and takes longer to reach full temperature.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
New Member
Posts: 2
Registered: ‎01-11-2018

Re: shift in printed colors

thanks for your reply but i noticed that when i print on different kind of paper ( hard texture paper ) it works fine, seems like this problem happens when i print on soft paper< and by the way i adjusted the printer to print on extra heavy paper and the paper iam using is 200 gm weight