Welcome to the Xerox Customer Support Community Ask the Expert event.
Do you have questions about connecting your device to the Xerox servers so you can take advantage of Remote Services?
Our Expert Milton Houser-Bell will be ready to answer your questions periodically throughout the day from 8am to 5pm Eastern Daylight Time, Wednesday, September 18th. This is an opportunity to ask questions and learn about Xerox device connectivity for communicating to Xerox’s backend systems.
About our Expert:
Milton is our IT Service Delivery manager for connectivity of Xerox products. He has 42 years with Xerox and an extensive knowledge of all things related to connecting Xerox products to our backend systems so that you can take advantage of the value of Remote Service offerings such as Automated Meter Reads.
Milton will reply to your posts periodically throughout the day.
Troubleshoot the issue you are having
Recommend connectivity steps for data transmission to Xerox Systems
Visit this board often to view responses to your questions as well what others have posted. If your post did not receive a reply during the event please check back as Milton will make a best effort to respond to each question. Milton may identify that your issue is not a connectivity issue and recommend that you address the issue with a different support channel.