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New Member
Posts: 4
Registered: ‎09-26-2013
Accepted Solution

Admin Password WorkCentre 3325

Hello,

 

I just purchased a 3325 for our users, but I cannot get into settings to change the IP Address Etc. The password "1111" doesn't work on either the builtin display, or when I access the unit via the easy print manager.

Capture.PNG

Analyst Nation Moderator
Posts: 5,908
Registered: ‎11-25-2013

Re: Admin Password WorkCentre 3325

You are using admin for the user and 1111 for the password correct? not the other way around and not using Admin?.

 

If you bought it used it may have had the credentials changed, in which case you would need to get it reset.

 

Odd how yours actually looks, all mine look like this:

Capture.GIF

 

 

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Joe.
New Member
Posts: 4
Registered: ‎09-26-2013

Re: Admin Password WorkCentre 3325

[ Edited ]

It's brand new, I've tried about every combination I could think of, and your example. I keep getting the "Invalid username password" error. Looks like I'm going to resotre to factory, not even sure I can without the admin password, can I without the password?

Analyst Nation Moderator
Posts: 5,908
Registered: ‎11-25-2013

Re: Admin Password WorkCentre 3325

If you fail 3 times it locks you out, you need to reboot and retry admin/1111.

If it is brand new and you can't get in, it's under warranty and can easily be exchanged.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
New Member
Posts: 4
Registered: ‎09-26-2013

Re: Admin Password WorkCentre 3325

Accepted as solution:

 

I filled out a support request and Xerox called with a 12 digit access code to default the password and username on the 3325.

New Member
Posts: 1
Registered: ‎01-24-2018

Re: Admin Password WorkCentre 3325

I have almost the same problem. In the "Access Control" area, advanced options, I selected "Protect Login IPv4 Address" to enable this feature  and entered the printer's IPv4 address in the box. Right away I was kicked out without possibilitty of relogin. I don't know what's happend, since I didn't change the admin ID and/password.

Please assist !

New Member
Posts: 1
Registered: ‎02-05-2018

Re: Admin Password WorkCentre 3325

Hello John.

 

Can you paste the link where you filled the support request? Since I have the same problem...

 

Regards,

Tomaz

Highlighted
Community Manager
Posts: 2,618
Registered: ‎07-21-2010

Re: Admin Password WorkCentre 3325

Hi Certior,

Thank you for using the Support Forum. Please use the email Xerox Support link on this page

Thanks,
CherylO-Xerox
Community Manager

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