03-01-2017 10:13 AM
How to setup the device based accounting in Centreware Web.
The MFP in scope is WC 7835i
Is there a step by step documentation?
What to setup on MFP in order to make it "configured" for device based accounting in CWW
03-01-2017 01:09 PM
Page 138 of the Evaluation guide is the beginning of the directions CWW side.
The printer just needs Network Accounting turned on via CWIS > Properties > Login / Permissions / Accounting > Accounting Methods
03-02-2017 03:09 AM
Thank you for your advices. Actually I already did network accounting enabled but in CWW the device is not in device based accounting managed state.
In my installation there are chargeback codes and users added. MFP is added but device based accounting status is not so clear.
I did two screenshtos here: https://drive.google.com/open?id=0B6-MXPUdCvANOG1LeGJSc2FWZG8
can you please advice me what ti do in CWW to configure the MFP in case the only step that should be done on the device is to enable Network accounting
03-02-2017 12:27 PM
So what was the result of running the troubleshooter on the device?
03-06-2017 02:37 AM
I am missing something.
What troubleshooter you are reffering to?
I did all adviced configuration but there is still no working devices based accounting visible in CWW.
Please guide me about these troubleshooting steps?
Is it an application or a series of steps and maybe commands
03-06-2017 12:15 PM
There is an entire section within the linked guide to running the troubleshooter.
You should probably call Xerox for support
03-07-2017 04:15 AM
I read the troubloshooter section. It is basically testing the connectivity and device faults.
I ran it and after the restart of the device and CWW the devices based accounting state has changed to "running".
Yet, Job accounting is still "disabled" in CWW.
Can you please take a look at the screenshots a have taken and advice me:
Thank you very much for for your involvment and support!!
03-07-2017 02:13 PM
See the attached
03-07-2017 02:39 PM
Thank you for your reply.
The attached is very positive advance, answering my question. You have some SNMP OIDs update and very interesting jba client tool.
Really appreciate your understadning.
Thank you once again.
03-07-2017 03:28 PM
Script is no longer needed, CWW doesn't need it anymore.
Tool is internal Xerox I believe, document is not mine, it is the 2nd level rep who supports CWW that gave it to me, you can't get to her without calling Xerox for support on CWW.