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jmv New Member
New Member
Posts: 1
Registered: ‎06-17-2014

Locked out of printer - need to reset - Xerox Phaser 3435

Hey guys -

 

I'm locked out of my printer, and I need to be able to restore it to factory defaults. I can't get in through the web interface because I'm not sure of the password and the control panel is all locked up. I work on Chile, where Xerox has not good support staff. There has to be another way to fix this issue?

 

Any help would be greatly appreciated.

Jorge M.

Moderator
Posts: 474
Registered: ‎02-26-2013

Re: Locked out of printer - need to reset - Xerox Phaser 3435

Hi jmv
Thank you for using the Xerox forum.

I would suggest that you review the following solution.

Solutions for : How To Perform a Software Reset

http://www.support.xerox.com/support/WCPC2128_WCPC2636_WCPC3545/support/en_US.html?objGUID=22069


If that does not resolve your issue you may consider Contact an experienced service technician at the following link: Fast Track to the Expert

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
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Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues.
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Valued Advisor
Posts: 1,217
Registered: ‎07-23-2012

Re: Locked out of printer - need to reset - Xerox Phaser 3435

[ Edited ]

Hi!

 

This might be a silly question, but have you tried the default login?

User name:
admin
Password:
1111
 
Mitchell, I think you might have linked to the wrong machine :)
 
Best Regards
Kimzi

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