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New Member
lilianc
Posts: 3
Registered: ‎03-22-2012

Printing in SAP with Xerox network accounting enabled

We just received a new workcentre 7535 and have Xerox network accounting turned on. Everything seems to be printing except SAP. Anyone knows what's the procedure? Did some research and saw that SAP is a partner with Xerox and according to the Xerox brochure, it definitely works with networking accounting.

 

We used to have XSA on, and we enabled "non-account" to print, the job can actually gets to work properly. Does this exist for Xerox 7535..saw something for non authenticated users but I tried it and it doesn't work.

 

Thank you.

 

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Advisor
Fabio
Posts: 1,340
Registered: ‎10-11-2010

Re: Printing in SAP with Xerox network accounting enabled

are you getting some error page printed?

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New Member
lilianc
Posts: 3
Registered: ‎03-22-2012

Re: Printing in SAP with Xerox network accounting enabled

The error message is "The job was deleted due to invalid accounting IDs. (only to SAP) not for other applications.

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Advisor
Fabio
Posts: 1,340
Registered: ‎10-11-2010

Re: Printing in SAP with Xerox network accounting enabled

why dont you disable XSA for printing ?

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New Member
lilianc
Posts: 3
Registered: ‎03-22-2012

Re: Printing in SAP with Xerox network accounting enabled

Company doesn't want to use XSA and they want to use network accounting.

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Advisor
Fabio
Posts: 1,340
Registered: ‎10-11-2010

Re: Printing in SAP with Xerox network accounting enabled

tried disabling the prompt for printing?

 

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Xerox Analyst
HugoR-Xerox
Posts: 3
Registered: ‎06-24-2012

Re: Printing in SAP with Xerox network accounting enabled

Hello.

 

I don't know if you had solved this, sorry if you did, but I'm new around here.

In order to track sap transactions, you'll have to change the printer initialization.

 

In SAP, go to SPAD and select "Full Administration", select the device type you want and you should be able to change the printer initialization.

 

Now, right in the beginning insert the PJL commands for Wc75xx Network Accounting along with your account details. Have a look at the WC75xx PDL to check the PJL commands.

The printer should then process the job and register it against the user you have defined in previously.

 

Let me know the results.

 

thanks

 

 

 

 

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New Member
tremblyj
Posts: 8
Registered: ‎11-16-2011

Re: Printing in SAP with Xerox network accounting enabled

Hi are you running SAP locally on your workstation or through Citrix?  If it's through Citrix, you'll need to load the Xerox drivers onto each Citrix server in your cluster.  If you go into print setup and click properties, do you see the Xerox software or something else?

 

-John

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New Member
farooq
Posts: 2
Registered: ‎12-09-2013

Re: Printing in SAP with Xerox network accounting enabled

Hi there

 

Is there any solution for SAP printing when XEROX standard accounting is on? cuz each time any one prints  it comes out with an error sheet "job was deleted due to invalid account ID ".  and print accounting need to be running as per policy.

as per SAP admin they are using S:smileytongue:rint .

 

regards

 

 

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New Member
chusoon
Posts: 3
Registered: ‎03-11-2014

Re: Printing in SAP with Xerox network accounting enabled

[ Edited ]

I had same problem with SAP if the printer with network accounting enable.

 

Any solution to overcome this issues?

 

Many thanks in advances.

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