09-01-2014 07:31 AM
I like to request you for Reset Administrator password of xerox WC-7830 ( I forget my Admin Password).
I can not enter Administrator Mode for reconfiguring the device. ( Machine Model No: WC-7830, Serial No: 3912322148, Total Impression: 54106 Pages)
Solved! Go to Solution.
09-01-2014 05:26 PM
Thank you for using the Xerox forum.
There is no way for us to reset your password.
If you have not already resolved this issue, we suggest you search our online knowledgebase for this product.
Alternatively, you can visit our Contact Us page for other support options.
09-08-2014 08:00 AM
will request the machine serial number and current copy count.
The Welcome Center generates a 12 digit Feature Key number.
Press the Machine Status button, then Tools tab.
Select the General feature, then Feature Installation.
Enter the Feature Key on the Feature Key screen to reset the Administrator credentials to the default values ( admin and 1111).
04-08-2017 10:41 PM
Could you please help me reset my admin password. It was changed by itself. ( Machine Model No: Xerox WorkCentre 7830 v1 Multifunction System, Serial No: 3918322247, Total Impression: 20268 Pages)
04-10-2017 12:44 PM
It didn't change by itself, somebody changed it.
Call Xerox to get it reset, there is no way it will get reset on this forum, what would be the point of locking down a machine with an admin account if any random person could just ask and have it reset?
Xerox has no idea who the admin of a machine is, so for a Workcenter, 98% will get wiped out to out of box configuration to reset the password just to make sure someone who is not supposed to have admin access or is not supposed to see the settings on the device doesn't get to.