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Member
Posts: 11
Registered: ‎05-12-2014
Accepted Solution

Reset Admin Password on Xerox Work Centre 7830

I like to request you for Reset Administrator password of xerox WC-7830 ( I forget my Admin Password).

I can not enter Administrator Mode for reconfiguring the device. ( Machine Model No: WC-7830, Serial No: 3912322148, Total Impression: 54106 Pages)

Moderator
Posts: 474
Registered: ‎02-26-2013

Re: Reset Admin Password on Xerox Work Centre 7830

Hi mkzaman,
Thank you for using the Xerox forum.

 

There is no way for us to reset your password.

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product.

 

Alternatively, you can visit our Contact Us page for other support options.

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
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Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues.
Your feedback counts!
New Member
Posts: 6
Registered: ‎09-08-2014

Re: Reset Admin Password on Xerox Work Centre 7830

 

 will request the machine serial number and current copy count.

The Welcome Center generates a 12 digit Feature Key number.

 

  1. Press the Machine Status button, then Tools tab.

  2. Select the General feature, then Feature Installation.

  3. Enter the Feature Key on the Feature Key screen to reset the Administrator credentials to the default values ( admin and 1111).

 

at soon.

New Member
Posts: 1
Registered: ‎04-08-2017

Re: Reset Admin Password on Xerox Work Centre 7830

Hello

Could you please help me reset my admin password. It was changed by itself. ( Machine Model No: Xerox WorkCentre 7830 v1 Multifunction System, Serial No: 3918322247, Total Impression: 20268 Pages)

 

Analyst Nation Moderator
Posts: 4,326
Registered: ‎11-25-2013

Re: Reset Admin Password on Xerox Work Centre 7830

It didn't change by itself, somebody changed it.

 

Call Xerox to get it reset, there is no way it will get reset on this forum, what would be the point of locking down a machine with an admin account if any random person could just ask and have it reset?

Xerox has no idea who the admin of a machine is, so for a Workcenter, 98% will get wiped out to out of box configuration to reset the password just to make sure someone who is not supposed to have admin access or is not supposed to see the settings on the device doesn't get to.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.