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New Member
Posts: 3
Registered: ‎05-15-2012

WorkCentre 7665: admin account makes copies, XSA enabled. Not good.

Greetings.

 

I'm using Xerox Standard Accounting on a WorkCentre 7665.

 

I set up a list of User IDs to use copy and network scanning services, and to control printing. That works fine.

 

For grins, at the machine I pressed Copy and typed in admin (instead of one of the User IDs I'd created). Admin is able to make copies.

 

Nowhere that I or Xerox technicians can see can I restrict the admin account. Therefore, anybody who thinks of it can log on to the machine as admin, make copies, and reports of copies made are useless.

 

Has anyone come across this? Is there a fix?

 

Thanks,

     Jeff

Xerox Employee
Posts: 293
Registered: ‎01-19-2011

Re: WorkCentre 7665: admin account makes copies, XSA enabled. Not good.

Hi Jeff,

 

The admin user is considered a user like any other. I agree that you should not be using admin for jobs, unless for testing purposes.

 

I am of the opinion you should change and set a different set of credentials for the admin user. Something that the users would not know. This user is an Administrator and should not be used by everyone. Not for accounting purposes or any other, such as machine management.

 

Regards,

 

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New Member
Posts: 3
Registered: ‎05-15-2012

Re: WorkCentre 7665: admin account makes copies, XSA enabled. Not good.

Yes, I understand that. But I can't find an option anywhere to prevent someone from logging on as admin to make copies.

Xerox Analyst
Posts: 183
Registered: ‎11-02-2010

Re: WorkCentre 7665: admin account makes copies, XSA enabled. Not good.

can you give the admin user a zero copy limit?

regards,
Margo Valens, Xerox Customer Trainer
Edmonton
New Member
Posts: 3
Registered: ‎05-15-2012

Re: WorkCentre 7665: admin account makes copies, XSA enabled. Not good.

Actually, we no longer have this machine. We upgraded to a WorkCentre 7775. Guess I'll never find out.

Xerox Employee
Posts: 293
Registered: ‎01-19-2011

Re: WorkCentre 7665: admin account makes copies, XSA enabled. Not good.

Are you having the same behaviour on the 77xx?
Please select Accept as Solution if you feel this post has helped you.
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Valued Member
Posts: 32
Registered: ‎10-13-2015

Re: WorkCentre 7665: admin account makes copies, XSA enabled. Not good.

Couldn't you just change the admin password to a new password that no one knows?