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New Member
Posts: 5
Registered: 2 weeks ago
Accepted Solution

XEROX WORKCENTRE 5790 Hardisk fail

Hi

Well few days ago I bought Xerox Workcentre 5790 machine. But after 2nd day its Harddrive was crashed and machine sheeowing welcome screen, then green blank screen and again blue screen.

 

I purchase one used hard drive with same model machine and fix but after controller can only read till 75% and than give an error. With this hardddrive machine can make copies but not able to connect with computer (network). 

 

I  try to download firmware from xerox official web side and download firmware for Altboot instllation but .dml file could not able to upgrade my hard drive through USB flash drive. I applied same way as xerox guide through instruction page but unsuccessful.

 

Can we use Windows platform to download those file and make Altboot folder with out extension file name FORCED_UPGRADE? or we have to use Linex platform to download or creates those files and folder. Because those procedure is not working and I am bit confused and hopeless now.

 

My machine are now without on network before harddrive crash its was perfectly using as printer too.

 

I need .dlm files and right procedure if any one help me in this regards

thx.

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Analyst Nation Moderator
Posts: 4,906
Registered: ‎11-25-2013

Re: XEROX WORKCENTRE 5790 Hardisk fail

You don't need to repeatedly post the same thing

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.