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New Member
Posts: 3
Registered: ‎01-10-2017

XSA Error Reports

Hello

I'm having trouble with error reports, should any users inserts an invalid XSA ID, which is generating a lot of paper spending.

Model Xerox Phaser 3635MFP.

I've searched in several places and got no success. Can someone help me?

Analyst Nation Moderator
Posts: 4,921
Registered: ‎11-25-2013

Re: XSA Error Reports

At the printer login as the admin and select Machine Status > Tools > User interface > Job Sheets > Error Sheets > Disabled > Save and then log back out.

 

Cannot be done via CWIS

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Joe.
New Member
Posts: 3
Registered: ‎01-10-2017

Re: XSA Error Reports

[ Edited ]

Thanks for the reply but I already tried this option and it did not solve the problem, it still continues printing error report of XSA ..

Would you have another option?

Analyst Nation Moderator
Posts: 4,921
Registered: ‎11-25-2013

Re: XSA Error Reports

Nope, that is the only option that affects the report you are referring to. I just tested it and it works on mine.

 

I'm running this firmware

 

 

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
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New Member
Posts: 3
Registered: ‎01-10-2017

Re: XSA Error Reports

thank you.

Because it is my version is 20.105.01.007, I will see if anyone has any idea otherwise the way will update the version itself ...