01-10-2017 12:18 PM
I'm having trouble with error reports, should any users inserts an invalid XSA ID, which is generating a lot of paper spending.
Model Xerox Phaser 3635MFP.
I've searched in several places and got no success. Can someone help me?
01-10-2017 01:48 PM
At the printer login as the admin and select Machine Status > Tools > User interface > Job Sheets > Error Sheets > Disabled > Save and then log back out.
Cannot be done via CWIS
01-10-2017 01:56 PM - edited 01-10-2017 01:58 PM
Thanks for the reply but I already tried this option and it did not solve the problem, it still continues printing error report of XSA ..
Would you have another option?
01-10-2017 02:09 PM
Nope, that is the only option that affects the report you are referring to. I just tested it and it works on mine.
I'm running this firmware