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New Member
Posts: 4
Registered: ‎11-24-2014

Box App Client_ID value

Our organisation filters which applications can integrate with our Box account by whitelisting API keys.
Does anyone know how i can find the "client_id" value for the Xerox print / scan to box app in order to add it to the whitelist?

 

Thanks

Moderator
Posts: 87
Registered: ‎03-04-2016

Re: Box App Client_ID value

Hello, R_Williams.

 

We are looking into the information that you will need to allow the Xerox Print and Scan App to integrate with your Box Account.  

We will post an update here as soon as we have more information.

 

Thanks!

Moderator
Posts: 87
Registered: ‎03-04-2016

Re: Box App Client_ID value

Hello, R_Williams. 

 

Sorry for the delay. 

We are curious if you are getting an error when you are attempting to connect to the Box app.  If yes, can you tell us what the error is, please?

 

Also, can you Whitelist other Xerox Apps/servers? Just wondering if the Box app, specifically, is causing trouble. 

Are there any other attributes (other than Client_ID) that you have used in the past to Whitelist a solution?

 

Thank you!

New Member
Posts: 4
Registered: ‎11-24-2014

Re: Box App Client_ID value

 

The Box app is installed on our Xerox 7830.  When loggin in at the control panel we get an error saying it is unable to log in, which we expect because our Box deployment is locked down.  In order for third party Box apps to communicate with our enterprise deployment we have to whitelist the app within the Box admin console.  We have done this for various app that integrate with Box by whitelisting the "Client_ID" value each app uses.

 

Quite simply we just need to know what "Client_ID" you are using for your app.

Analyst Nation Moderator
Posts: 4,761
Registered: ‎11-25-2013

Re: Box App Client_ID value

Where do you see these client ID's?

 

In my Box account under security I just get the generic XeroxConnectkeyforCloud1_0, is that what you are referring to?

 

1.GIF

 

I dug around on Box's forum and found no references to "Client ID"

 

It just appears to end up getting you to where I already showed above.

 

I couldn't find anything on Android either

 

2017-03-07 18.21.51.png

 

2017-03-07 18.21.05.png

 

2017-03-07 18.20.57.png

 

Can you please clarify what the Client ID is and how it can be found on things other than our printers? I can access Box from iOS, Android, web browser and the Windows 10 app, I just can't find a Client ID.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.