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FreeFlow User
Posts: 28
Registered: ‎09-03-2014
Accepted Solution

Dropbox login issue

Login option greyed out

FreeFlow User
Posts: 28
Registered: ‎09-03-2014

Re: Dropbox login issue

Seems to be limited to AltaLink devices. VersaLinks are working ok.
Xerox Employee
Posts: 282
Registered: ‎05-10-2013

Re: Dropbox login issue

Hello, Rob. 

 

Thank you for the message. 

 

We are currently investigating this.  I will add an updated post as soon as we know more. 

 

Thanks again!

XAS Moderator

Moderator
Posts: 123
Registered: ‎03-04-2016

Re: Dropbox login issue

Hi Rob, 

 

The Dropbox App should be working now. Can you please try the App again?

 

Thanks!

XAG Admin

FreeFlow User
Posts: 28
Registered: ‎09-03-2014

Re: Dropbox login issue

Thanks. Can you give any detail on what the issue was?

Highlighted
Xerox Employee
Posts: 282
Registered: ‎05-10-2013

Re: Dropbox login issue

Hi, Rob. 

 

Unfortunately, we don't have a lot of information, but I will share what we know.   This was an issue on the Dropbox side.  There were several posts on their support forum from folks experiencing the same login issues.  They have not shared what caused the issue, only that it was resolved. 

 

Thanks, 

XAS Moderator