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Member
Posts: 10
Registered: ‎10-10-2016

Re: Scan To / Print From OneDrive (Office365) Account access

Hi,

 

I have sent the url to this email. As far as I remember, accessiong folders in the "Team Sites" works fine, but I will have to test to confirm.

 

Thanks,

 

Glenn

New Member
Posts: 1
Registered: 2 weeks ago

Re: Scan To / Print From OneDrive (Office365) Account access

I am still having issues loggin in to my O365 account in the app. 

 

Using *****@domain.com does not work.

Using domain\***** does not work.

Using domain\*****@domain.com does not work. 

 

Any ideas? Is there a printer or port setting I need to change? 

 

-Phil

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Moderator
Posts: 75
Registered: ‎03-04-2016

Re: Scan To / Print From OneDrive (Office365) Account access

Hi Phil 

 

Would you mind sharing your SharePoint URL and you User ID with us? The URL will help us determine what the login format could be. You can send the information to our feedback email at: xerox.app.gallery.feedback@xerox.com.

1. Login to your Office 365 Account using your PC's Browser

2. Select SharePoint (It should look something like this: https://gallery.sharepoint.com/_layouts/15/sharepoint.aspx)

 

Also, could you please try logging into the app at the device once more and let us know the date and time of the log in attempt?  We will check to see if we've captured any errors connected with your login in our logs.

 

Thank you, 

XAG Admin