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Technical Escalation Service Provider
Posts: 21
Registered: ‎03-30-2015

dropbox error when logging in

Curtis Cropper/ ZH195539,, 3018485300



Customer gets error when logging in dropbox (see attachment). I have upgraded sw, performed altboot with no data backup , still error occurs.




Analyst Nation Moderator
Posts: 6,111
Registered: ‎11-25-2013

Re: dropbox error when logging in

It's been down since Friday (5 days) and they have not provided any update since

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Posts: 126
Registered: ‎03-04-2016

Re: dropbox error when logging in

Hi Curtis and Joe, 


The Dropbox App should be back up now. Please give it a try again.



XAG Admin

New Member
Posts: 6
Registered: ‎11-27-2017

Re: dropbox error when logging in



Have an issue with multiple customers not being able to scan/print from dropbox application, is there an ongoing issue? This has been happening on every machine I try in multiple locations on multiple sites since wednesday 22/11/2017.


Can anyone assist?



Xerox Employee
Posts: 289
Registered: ‎05-10-2013

Re: dropbox error when logging in



Thank you for the post. 


We are experiencing a temporary Dropbox outage at the moment.  We are investigating/working with Dropbox.  We will update the forum as soon as we know more. 


Thank you and our apologies for any inconvenience. 

XAS Moderator