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FreeFlow User
Posts: 11
Registered: ‎09-03-2014
Accepted Solution

Dropbox login issue

Dropbox app won't authenticate. Sign-In button is greyed out.Dropbox issue.png

Xerox Employee
Posts: 147
Registered: ‎05-10-2013

Re: Dropbox login issue

Hello. Could you please share the following information: Device Firmware version Device Model Is your XAS User ID 'eastcoastrob'? Also, what is the App Name? We would like to troubleshoot this using the same setup/app. We will get back to you as soon as we can. Thank you.
Agency Analyst
Posts: 16
Registered: ‎12-31-2013

Re: Dropbox login issue

We have the same issue.

7855

Firmware 073.040.055.33800

 

Moderator
Posts: 68
Registered: ‎03-04-2016

Re: Dropbox login issue

Thank you for the information. Due to changes with Dropbox, the Print and Scan for Dropbox App will be temporarily unavailable. An announcement will be posted in the forum when the Print and Scan for Dropbox App is available to use again. Please check the forum over the next several days. Thank you

Moderator
Posts: 68
Registered: ‎03-04-2016

Re: Dropbox login issue

The Print and Scan for Dropbox App is now available for use again! Please try to login to the App again. Thank you.