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New Member
Posts: 2
Registered: Tuesday

Print and Scan Office 365 Log on to App

[ Edited ]

Hello,

 

I am attempting to setup and use the Print and Scan Office 365 Log on app so that I can test it out before setting it up for other customers.

 

Printer: WC6655i

App Status: Installed

 

I am unable to log onto the app using my Office 365 credentials.

 

I have also attempted to log on using superiordigitalsolutions\\rbialy@superiordigitalsolutions.ca without any luck

 

2017-10-10_14h12_37.png

20171010_141046.jpg

 

Xerox Employee
Posts: 161
Registered: ‎05-10-2013

Re: Print and Scan Office 365 Log on to App

Hello. 

 

Thank you for your message!

Can you try to login using a single backslash in the UserName, please?  

 

Something like this: 

superiordigitalsolutions\rbialy@superiordigitalsolutions.ca 

 

When you have some time, please give this a try. 

Let me know if this was not successful and and I will continue to investigate. 

Thank you, 

XAS Moderator

New Member
Posts: 2
Registered: Tuesday

Re: Print and Scan Office 365 Log on to App

No luck, I have tried using the single backslash.