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Technical Escalation User
Posts: 46
Registered: ‎01-02-2014

Failed Invalid login credentials

I am able to login to the website using my email and password. Working on the Mobile Link App and trying to add a Office 365 account and keep getting “Failed Invalid login credentials” Have tried dgephardt@qtods.com qtods.com\dgephardt@qtods.com qtods\dgephardt@qtods.com dgephardt@qtods.onmicrosoft.com all with no luck and yes I double checked the password. Any ideas?
Mark E. Detwiler
Dealer Solutions Analyst
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Analyst Nation Moderator
Posts: 4,509
Registered: ‎11-25-2013

Re: Failed Invalid login credentials

You need more info in MobileLink though.

 

2016-08-11 17.07.45.png

 

To get the information, login to the Office365 admin console and go to Home > Resources > Sites.

0.GIF

 

Which will give you the base URL(s), You cannot login to MobileLink without it, but you never get asked on the webpage for Office365.

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Joe.