Customer Support Forum

What’s Up with the Fault Code 016-426? Have you have seen fault code 016-426 on the display of your VersaLink printer, WorkCentre 6515 or Phaser 6510 after June 1, 2020? Please read this blog article for an explanation and for the solution to the code.

Restart Your Engines: Are you getting back into the office and want to make sure things run smoothly? We have some great tips for getting your printer back up and running after this period of inactivity. Just follow the information for your product, found in our knowledge base.

COVID-19 Information In light of the public health concerns over the spread of the COVID-19, we want to help our customers maintain a healthy work environment so we have created this guide to help you clean the surfaces of your Xerox devices: