Are you using <a href="http://www.xerox.com/about-xerox/account-management/smart-meter/enus.html">XDA Lite</a> network printer management software? XDA Lite enables the collection of device information required for Xerox Remote Services offerings such as Meter Assistant (also known as Automated Meter Reads) and /or Supplies Assistant (also known as automated toner replenishment) eliminating the need for you to phone, e-mail or post to the WEB meter reads and eliminating the need for you to the phone or e-mail to place toner orders. Watch the <a href="http://xrx.sm/XDA-Lite">new video</a> on how to install and configure XDA Lite.
Thanks, CherylO-Xerox Community Manager
Be sure to click Kudos for those who have helped you. Select Accept as Solution for posts that have helped to solve your issue(s)!