cancel
Showing results for 
Search instead for 
Did you mean: 
1 Reply
CathyO-Xerox
Community Manager
Community Manager

Re: Missing 6515 WiFi Module

Hello JH3,

Usually in these situations we direct the customer back to the point of purchase for a missing in box item. If you purchased from Dell, I would recommend asking to speak with a manager at Dell regarding this issue. If you call Xerox again, I would recommend asking to speak to a manager and get their advice on the situation.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
0 Kudos
JH3
New Member
New Member

Missing 6515 WiFi Module

I purchased a WC6515 DNI through Dell.  The box was delivered unsealed and the WiFi module was missing.  I called Dell, they said go to Xerox. I called what I thought was customer service.  After being transferred 5 times, I was cut off.  Is there anyone at Xerox who will step up and help me with this!Fresh out of the BoxFresh out of the Box

0 Kudos