Could someone tell me what this error code refer to? Here is what happened in time sequence:
1) Printer was printing wrong color
2) Tried pringitng out "Light Stripes Test" -- the black and yellow palletes look sane, magenta/purple and cyan/green palletes showing white stripes.
3) Restarting the printer a few times
4) Cleaned out the waste tray (many black crystalized blocks (ink?))
5) Printer threw out the title-mentioned error code, restarted a few times, error persisted.
Any ideas would be greatly appreicated!
Hey you!
This is the community suggestion box, this part of the forum is not for questions and troubleshooting.
Though I will answer you question, I'd be happy if you could think about that next time.
93,984 means: Cyan obstructed, reservoir not filled
I suggest you do NOT turn off the machine and do as following:
• Check for ink spills around the Printhead.
• Check the Ink Loader for bent melt tips.
• Check the Ink Loader power cable misrouting around melt tips.
• Check height of ink levels in the head reservoir.
If you cannot find anything, you might need to call for assistance.
Best Regards
Kimzi
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