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New Member
New Member

load paper message when paper tray is full

I have a phaser 8560 printer and get a "load paper" message despite the tray being full. In the past I cleared it by shutting down the printer and re-starting, but that no longer works. Any suggestions?

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Valued Advisor
Valued Advisor

Re: load paper message when paper tray is full

Hey you!

 

Have a look at the sensors in the tray you're using. (That they are moving correctly, and so on)

Also, please post your question in the correct section instead of the community suggestion box.

 

Best Regards

Kimzi


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