062-321 System Error WorkCentre 6015

[Kimzi]

Hi you!

062-321 means Carriage Motor Error.

It's the IP Board or the MCU Board, check the wiring and maybe replace the IP Board / MCU Board.

I do suggest that you call an engineer for this.

Best Regards

Kimzi

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[DanMerc]

Hi,

My MFP 6015 is getting this error message.  I reset it and it says the same message.  I believe it has to do with the scanner.  it makes a grinding noise when I start it up.  What can I do?