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Valued Advisor
Valued Advisor

Re: 062-321 System Error WorkCentre 6015

Hi you!


062-321 means Carriage Motor Error.

It's the IP Board or the MCU Board, check the wiring and maybe replace the IP Board / MCU Board.

I do suggest that you call an engineer for this.


Best Regards


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New Member
New Member

062-321 System Error WorkCentre 6015

Product Name: Other - specify product in post


My MFP 6015 is getting this error message.  I reset it and it says the same message.  I believe it has to do with the scanner.  it makes a grinding noise when I start it up.  What can I do?

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