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sbenaqui New Member
New Member

2-sided printing Workcentre 7775

After having a new iMac installed with Maverick, downloading the latest print driver for Workcentre 7775 does not have an option to print 2-sided. What can I do to get this option back?

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Technical Escalation Support James067507-xrx
Technical Escalation Support

Re: 2-sided printing Workcentre 7775

Hello,

There are a couple of different things to check when this option is not available. The first of which would be to do the following.

To resolve this you need to do the following:

 -       Remove the current driver
-       Use the “Find Any File” app and delete all files with the word Xerox in it, including hidden files.
-       Also delete the Xerox folder from the Printers folder on the machine
-       Install the latest driver

If this does not resolve the issue you can enable the option threw macs cups utility (This is not supported).
- Open safari and in the address bar type 127.0.0.1:631 (if nothing comes up you will need to enable CUPS, see macs website)
- Once open choose "Printers" and click on the installed printer in question
- In the new screen in the Administration dropdown choose "Set default options"
- Select "Paper Output"
- Here you will find the option for 2-sided printing.

 

regards,
James

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