20-500 The memory has become full. Delete unnecessary documents.

[Andry Yureevich · Accepted solution]

Thank you, I saw this instruction before submitting the request. No faxes are sent from this device. This solution doesn't help. Or maybe I don't understand something and I need to wait a few years?
I contacted the regional support center. And with the help of a technical specialist on the web interface, I went to the section Works -> Personal & Secure Jobs -> Memory: 100% available
Then I was advised to call a specialist.
Thank you all.

[TammyL-Xerox]

Hello Andry Yureevich, 

I searched our online knowledge base and found an article for fault code 20 -500 memory full message. 

If you are still having issues after trying these steps I suggest that you call into our support department for assistance @ 1-800-821-279.

[Andry Yureevich]

When starting Windows 7 x64 running Scan in Xerox Easy Document Creator after scanning the first page, the user received with the following message:

“The job was canceled on the device. See the device user interface for details."

On the device monitor message:

"The memory has become full. Delete unnecessary documents."

On the web interface alerts message:

"20-500 The memory has become full. Delete unnecessary documents."

Xerox B1025 and the PC connected to the network

I've tried:
Restarting the device
Restarting the PC
Reinstalling the printer through Xerox Scanner Management Utility

I haven't tried:
Factory resetting

Help me with the problem