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2636 Scanning

 

Hi Everybody

Got a 2636 and recently had to move it. Just setting back up but cannot get Scanning to work. Had it originally going to a server but got it working to a mac and my XP PC. Switched to Win 7 now which means had to switch to global driver, what a nightmare.

Anyway have set up Default FileRepository to Friendly name 'scans' ..  TCP/IP , the IP address of my machine & port 21...

Doc Path is //ADMIN-PC/scans/ and passwords entered ok.

 

My PC and 2636 both plugged into same router and IP address on 2636 is fixed and my PC is DHCP but fixed. Checked IP and the same as ever.

 

Default template shows the same ............

 

Template pool also the same....

 

In SCAN TAB - set up 'administrator' as template - with file destination of 'scans' and all othet data same as above.

 

Default and Admimstrator show on 2636 panel with scans as destination........

 

Been 48 hours of hell ................ please please help before i go insane .........bet it's Win 7!scan1-1.jpg

scan1-2.jpgscan1-3.jpg.

 

Regards

Worksmurf

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5 Replies
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Valued Advisor
Valued Advisor

Re: 2636 Scanning

Hey!

 

Sry, I cannot see the pictures for some reason. What message do you get when you try to scan?

 

Thank you!

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Re: 2636 Scanning

Get the banner sheet coming off .............

 

1st error banner -Destination 1 -  Filing attribute missing from job template ALT-REP2

                             Destination 2 - Unable to connect to server - scans - 192.168.100.7:21

                                                       ADMIN-PC/scans - FTP -

2nd error banner -Destination 1 - Unable to connect to server - scans - 192.168.100.7:21

                                                      //ADMIN-PC/scans - FTP -

                             Destination 2 - I removed it and made it 1

 

Arghhh......

 

 

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Valued Advisor
Valued Advisor

Re: 2636 Scanning

Heya!

 

Can you print anything from the pc?

If so, and I assume the settings is correct.

 

Then I would guess on a permission problem, have you selected admin privilegies on share(which users that are allowed, should be on everyone), and in advanced share selected full control?

 

It could also be a firewall or port problem, have you tried to disable the firewall in win7?

 

 

Thanks!

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New Member

Re: 2636 Scanning

Can you print anything from the pc?  Yep .. to 2636 and 2 other printers...

If so, and I assume the settings is correct.  Guess so ...

 

Then I would guess on a permission problem, have you selected admin privilegies on share(which users that are allowed, should be on everyone), and in advanced share selected full control?

Yep, share is set to  Admin and Everyone and, Advanced hasFull Contol, Change and Read ticked.

 

It could also be a firewall or port problem, have you tried to disable the firewall in win7?

Private network inbound is already disabled but have turned off whole firewall...

Banner sheets same errors ......

 

Protocol is FTP gonna try changing to SMB .......

Are the address paths in correct format

Server Name:192.168.100.7:21 no forward slashes b4 IP

Path:  //ADMIN-PC/scans - forward slashes not back slashes

 

scans folder is in C drive which I take is root?

 

Regards

Howard

 

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Valued Advisor
Valued Advisor

Re: 2636 Scanning

Heya!

 

Try setting it up like this instead:

 

Namnlös.png

 

Thanks!


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