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Baltazar
New Member
New Member
‎09-13-2021 08:48 AM

3045NI SMB scan ERROR 031-529 Login Failed

Product Name: WorkCentre 3045
Operating System: Windows 10

I have been using Workcentre 3045NI for 10 years. I recently installed some Gridinsoft malware as well as Advaced system repair. Now I have a problem with sending scanned documents to PC even though it already worked really well. Is there a problem with the mentioned protections? Everything else is as it was and now it does not work sending to PC with the message SMB Error 031-529 Scan, Login Failed. Please help.

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TammyL-Xerox
Community Manager
Community Manager
‎09-15-2021 11:04 AM

Re: 3045NI SMB scan ERROR 031-529 Login Failed

Hello Baltazar, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100 

Thanks,
TammyL-Xerox
Community Manager

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