Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
2 Replies
JJHradecky
New Member
New Member
‎04-26-2023 03:01 PM

Re: 3215 scanning no longer works after installation of Windows 11

Support department does not want to deal with us hapless suckers who have legacy Xerox printers. They do not care if we replace them with reliable HP or Canon printers.

 

Once you have WIndows 11, the scan feature will not work using 3215 WorkCentre. Period.

0 Kudos
Reply
TammyL-Xerox
Community Manager
Community Manager
‎04-26-2023 02:22 PM

Re: 3215 scanning no longer works after installation of Windows 11

Hello JJHradecky, 

Did you go to our drivers and downloads page and install the driver for windows 11?   If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-835-6100.

Thanks,
TammyL-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
Reply
JJHradecky
New Member
New Member
‎04-24-2023 10:48 AM

3215 scanning no longer works after installation of Windows 11

Product Name: WorkCentre 3215
Operating System: Windows 11

My WorkCentre 3215 has worked well under Windows 10,  but no longer even recognizes the scan feature under Windows 11. Is there a patch or upgrade?

Tags (1)
0 Kudos
Reply