Hi,
I have a 3325 DNi and today when scanning some pictures notices a white line across the top.
Only last week when scanning pictures this line was not there.
Any ideas?
Many thanks,
Elia
Hey you!
If it's only when copying I do believe its the CVT glass, follow THIS.
And see if that helps.
Best Regards
Kimzi
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Hi again!
Please try cleaning the CVT glass, you can also try putting the paper directly on to the glass and see if that works.
This line does not always appear.
Depends on file format saved.
This seems strange...
Hi, Elia!
Yes that sounds a bit strange I would say!
Any suggestions?
No, sry.
I cannot figure out why it would be on a certain file type, I still think it needs cleaning.
Though someone else might have an idea about this, if it's a software related issue?
Ok, let's wait and see.
On a speperate issue, how can one scan to email?
Have you configured scan to email?
If not, I suggest you have a look HERE
If scan to email is configured and you're asking how to use this feature, have a look HERE
