Hello,
We purchased a 3325 to do some 2-sided scanning and copying and I'm difficulties figuring out how to select the duplex scanning I purchased this model for. I tried the 2-sided button, and the only modes I get are1 ->1, 1 ->2, 1 -> 2 reversed and none of these options print both sides. I cannot get the 2 -> 1, 2 ->2, or 2 ->1 rotate options to display when I hit the 2-sided button. Any thoughts, it says in the CD documentation that not all 2 sided options are available on the 3325DN, but I puchased this as a 3325DNI from CDW, which has duplex scanning as a bullet point. Hoping someone can assist.
EDIT: FIXED!!! I was using a smaller that 8x11" sheet I used to calibrate a desktop scanner to test the duplex and it would not detect that it was a 2sided document for whatever reason, probably because of the way it feeds the document to scan both sides. It works perfectly no. Sorry for confusion.
Hi johnstos,
Thank you for using the Support Forum. I am glad you figured out the problen and thanks for coming back and letting us know the fix.