We have a 3635MFP that was setup to scan to a network file share and was working perfectly. Then we upgraded our file servers to Windows Server 2008 R2 and it broke the scan to network feature. This feature was also broken on two Workcentre machines, but a new firmware added an option to "Resolve host name" and unchecking that box fixed those Workcentre machines.
The path that works from any and all workstations is \\server.state.edu\department\name\xerox
What I have entered into the File Repository on the 3635 is:
Host name (NETBIOS) - server.state.edu
:139
Share - department
Document Path - name/xerox
My problem is pretty much the same as this one: http://forum.support.xerox.com/t5/Copying-Faxing-Scanning/3635-Windows-7-Pro-Can-t-scan-via-SMB/td-p...
The difference is I am not scanning to a standalone Windows 7 box, but to a clustered file server running Server 2008 R2. I can't just go in and change the UAC, firewall, and security settings on the server.
Since the server is clustered I can't use an IP address to access the file share, it has to be via host name. I have called Xerox support and we did a firmware upgrade but it didn't help. Anyone else have this issue or know of a solution?
