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XPERT Analyst User
XPERT Analyst User

3635 mfp header

How can i get the company name to show up on the header .. i have completed the set up

tools>user interface>fax service  settings>line configuration  set up fax number and machine name but it still doesnt show in the header of sent faxes

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5 Replies
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Valued Advisor
Valued Advisor

Re: 3635 mfp header

true , its not the machine name that is the header....

 

If you goto fax settings , look for company logo or name , that is the header that will be sent on outgoing faxes :)

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XPERT Analyst User
XPERT Analyst User

Re: 3635 mfp header

cannot find company name or logo ... only  machine name

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Valued Advisor
Valued Advisor

Re: 3635 mfp header

it should be there within the settings , search for send fax settings or something

 

our 3635 doesnt have fax so i cant check :(

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Xerox Employee
Xerox Employee

Re: 3635 mfp header

Hello andy21557,

 

The Phaser 3635MFP User Guide (pages 174 & 175) show the steps for fax setup that include the transmission header text.  I believe that the transmission header text is what you are trying to change on your machine.  Click the link above and if the User Guide does not open to page 174, then please find pg 174 and near the top you should see the heading, "Fax Transmission Defaults."  This section of the User Guide explains the different settings for fax transmissions.  In order to modify the company name on your outgoing faxes you will need to enter/login to Tools and then select User Interface -> Fax Service Settings -> Transmission Defaults.

I hope this helps get your fax information set correctly!

 

John

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XPERT Analyst User
XPERT Analyst User

Re: 3635 mfp header

You'd think it would be right beside where you put the fax number wouldn't you

Instead of after Dial Tone Volume

 

but thanks for your direction I will post back after i confirm

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