Re: 5 beeps 5 times when trying to scan

CherylO-Xerox · ‎09-13-2019

Hi Max1302,

Thank you for using the Support Forum. Please take a look at the solution for setting up scanning and try setting up again to see if that will fix the problem. If not please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Max1302 · ‎08-30-2019

We have network in our office and everything was fine untill the moment when our switch go down. And when we change the switch, network scanning stop working. We have printer with Fiery controller and printing is OK, but when we trying to scan, we have 5 beeps 5 times. Set up was thru SMB protocol and network settings thru broser showing that all settings is OK, but still 5 beeps, I`m changing the connection thru FTP to nework folder, but still 5 beeps. Try change different folders on different PC`s in our net, different users, different settings but problems still present.

Can someone tell me where my problem is and how can I resolve it, please?

Thank you!