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New Member
New Member

5335 MFP dashed lines when copying and printing.

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We are getting some dashed horizontal lines on the top half of our pages when making copies and printing stuff.  What could be causing it.  When copying, it happens with both the ADF and the flatbed.

 

example (I made the black squares to hide QR codes):

dashed lines

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Valued Advisor
Valued Advisor

Re: 5335 MFP dashed lines when copying and printing.

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Hi!

 

I would suggest having a look at the drum, checking if there's any damage to it.

Also check to see if there's any damages on the fuser.

 

Best Regards

Kimzi


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New Member
New Member

Re: 5335 MFP dashed lines when copying and printing.

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Thank you for your prompt reply,  a new drum is exactly what the printer needed.

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