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6027 Scan Feeder Issue

When I copy the printer recognizes if I have a document in the feeder and will pick it up automatically.  When I scan it doesn't recognize the feeder and scans from the glass.  I can change the setting but it reverts to the glass after each scan.  I want it to automatically recognize the feeder just like when I copy istead of having to go into settings each time.  Is there a way to override using one of the other?

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Valued Advisor
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Re: 6027 Scan Feeder Issue

Scan defaults are in Machine Status > Tools > Default Settings > Scan Defaults (Login as admin first of course)

 

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Joe Arseneau
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Re: 6027 Scan Feeder Issue

I've gone into this on the printer and there is no option und scan defaults regarding the feeder.

 

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Re: 6027 Scan Feeder Issue

When you stated the following:

" I can change the setting but it reverts to the glass after each scan"

 

Can you clarify where in the menu at the device you are making this change?

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Joe Arseneau
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Re: 6027 Scan Feeder Issue

There is on option for this change on the printer screen itself so I go into 'Windows Fax & Scan'/Tools/Scan Profiles/Edit/Source.  It only gives you the option of the feeder or the flatbed not both together.

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Re: 6027 Scan Feeder Issue

Sorry meant to say no opition not 'on option'

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Valued Advisor
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Re: 6027 Scan Feeder Issue

So you are doing TWAIN scan (Application controlled), not Scan to PC (Xerox / User controlled).

 

TWAIN drivers cannot pick both, they need to do one or the other, and since you already have to go to the printer and put the paper in the feeder or on the glass, there should be no surprises. Due to this limitation, Microsoft uses profiles so you can have dropdown options. To create them you simply go into Scanners and Cameras > Scan Profiles > Add and make one for Feeder and one for flatbed

 

1.GIF

 

Set the one you will use most often as the default

 

2.GIF

 

Then in an app you should have the one you want as default at least. But there is no way to have both set as the source.

 

Xerox Scanning (Done from the printer) will feed the paper from whichever source automatically, identical to copies. TWAIN/WIA is simply unable to do it.

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Joe Arseneau
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Re: 6027 Scan Feeder Issue

Yes, that's what I've been doing.  Too bad, so sad.  Thanks for you help!

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Re: 6027 Scan Feeder Issue

Another misunderstanding then, you stated you were editing the source, not that you had 2 and simply changed the dropdown within the scan app each time it was needed, I was simply trying to make it a one step process instead of ten.

 

1.GIF

 

 

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Joe Arseneau
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