Hi All,
We have a 6180 MFP which has been working really well. Until a couple of days ago we had no problem scanning to all computers. Windows 7 Pro as well as Vista.
However, now we can scan to all but one computer running Windows 7 Pro. There are no errors just a message saying "Timeout".
I have checked the IP address and it is correct. In fact, I cannot see any reason for the printer not to scan to this computer.
Your help would be most welcome.
One other item: If I remember correctly (I did not document this) we actually had this happen several months ago to the same computer and it was just one setting that I had to change. But, for the life of me I do not remember what the setting was.
Thanks and have a GREAT day....
Hello Tim580.
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Tim580,
Have you fixed this issue? Doyou require more assistance?
If you haven't resovled your issue I would make sure the firewall settings are opened, the share and NTFS permissions are correct. Usually it's something simple with a firewall setting or such.
Thank you,
Jordan
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