It turned out that the scanner unit was bent during shipping from one location to another.
Thank you for using the Support Forum. Please take a look at the solutions for streaks on copies and see if any of these will solve your issue. If not please consider contacting your support centre for further assistance.
I have a wc7120 that has an unusual problem. When you make a copy off the glass of a 8.5x14 or 11x17 you get a severe rainbow effect at the bottom right corner of the copy. If you copy from the DADF the copies are fine. I have reseated the ribbon cable, cleaned the optics and upgraded firmware with no change. Any suggestions?
Solved! Go to Solution.