Please take a look at this article for when scan to email not working when using gmail. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797.
Thanks, TammyL-Xerox Community Manager
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Hello. I am trying to setup scan to email on Xerox 7120. I am using gmail and this used to work before. Now when I try scan to email, it prints out an error page smtp error