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I have a problem with Xerox 7220. I've been trying to set it up to scan from an application without any luck. I need to set it up like this because it was one of the requests from our customer who wants to buy the scanning solution and I need to test the solution first, to see if it complies with their request.
I have installed the TWAIN drivers, but my computer cannot see the scanner in the device manager pane for some reason. I have tried reinstalling multiple times, and also using WIA drivers.
I've been testing the scanning with Windows Fax&Scan, NAPS2 and IBM Datacap. All 3 see the scanner as - Xerox TWAIN scanner, but when I try scanning something it just breaks appart and the apps freeze. For example, NAPS2 gives me a message saying - Job ticket XML validation failed. Driver will re-generate a valid template, please retry. I have tried from 2 different PC's.
On the scanner itself, both HTTP and Web Services are enabled, including the "Remote start (TWAIN)" option.
I have also tried connecting to the printer directly via a USB cable.
We have been using the scanner for a year rouglhy to do workflow scanning to mailboxes, but have not tried any other options until now.
The FW version is 073.030.136.34300
I have run out of ideas, can you please help?