7335 >>> 7535 upgrade cant scan to domain share

[Fabio]

No problem!

Glad i could help

[multilanguage]

And again Thank you for your help. The vendor couldn't locate the problem, I wish they would have asked here. However I am surprised as thye have access to Xerox.

Thanks again.

[multilanguage]

worked. Fixed.

[Fabio]

upgrade to firmware : 061 121 222 06507, the "unknown error" problem is fixed in there

please contact xerox to obtain that specific release since its not to public

[multilanguage]

Does anyone have intimate knowledge with proper setup for scanning to a domain share?

The vendor has 10 hours in and 7545 is not scanning to a share.

I am pretty frustrated with the whole experience.

[multilanguage]

scan to a share on the file server.

Each person has directory under the main share

[multilanguage]

OS is server std 03

[JordanAXAUQE-AA]

What OS is your machine scanning to. An error like that with using the hostname and or IP address is usally scaused by Windows 7 or 2008 server. You will want to contact the Customer Support number to obtain a new version of sofware for that machine and possibly use the 445 port number.

[rvdweide]

Try to use port 445 with scanning to SMB instead of 139; are you using a 2003 or 2008 server? with 2008 there are some issues with scanning with this particular device. 

But you mention LDAP; are we talking about email or scan to file? with scan to email, make sure the domain-name is set in the TCP/IP settings. such as domain.local

[multilanguage]

We replaced our 7335 with a 7545.

The locals can not figure out how to setup the 7545 to scan to a share on the file server; the exact same location that the 7335 was scanning to.

LDAP is configured and is working.

The error page print out only says Unknown Errors.

What does unknown error mean?:cathappy: